Shipping policy

Shipping Policy

Last Updated: August 2026

At LULLABUY, we are committed to delivering your order safely and efficiently. This Shipping Policy outlines our order processing, shipping methods, delivery estimates, and other important shipping information.

Shipping Destinations

We currently ship to customers within:

  • United States
  • Canada

At this time, we do not ship to Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, APO/FPO addresses, or other international destinations unless otherwise specified.

Order Processing

  • Orders are typically processed within 1–2 business days after payment has been successfully confirmed.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During peak seasons, promotional events, or holidays, processing times may be slightly extended.

Shipping Methods & Delivery Time

Shipping methods may vary depending on your delivery location and will be displayed during checkout.

United States

  • Express Free Shipping
  • Estimated delivery time: 3–10 business days

Canada

  • Standard Shipping
  • Estimated delivery time: 3–9 business days

Delivery estimates begin after your order has been processed.

Please note that delivery times are estimates only and are not guaranteed. Actual delivery may vary due to carrier operations, weather conditions, customs clearance, holidays, or other unforeseen circumstances.

Shipping Costs

Available shipping methods and any applicable shipping charges will be displayed during checkout before payment is completed.

Eligible orders may qualify for Free Shipping, depending on the shipping destination and selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

Please allow 24–48 hours for tracking information to become available after your package has been dispatched.

Shipping Delays

While we work closely with our shipping partners to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including:

  • Severe weather conditions
  • Carrier operational delays
  • Customs inspections
  • Public holidays
  • High shipping volume

We appreciate your patience and understanding should these situations arise.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

If you notice an error in your shipping address, please contact us immediately. Once an order has been shipped, we may not be able to modify the shipping address.

LULLABUY is not responsible for orders delayed or lost due to incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package is lost during transit or arrives damaged, please contact us within 7 days of the expected delivery date.

Our Customer Support team will work with the shipping carrier to investigate and assist in resolving the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, delivery, or your order, please contact our Customer Support team.

Email: lullabuybedset@gmail.com

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)

We typically respond to all inquiries within 24–48 business hours.