Shipping Policy

Last updated: August 18, 2026

At Lullabuy, we are committed to delivering your order safely and efficiently. This Shipping Policy outlines our order processing times, shipping methods, delivery estimates, shipping costs, tracking information, and other important shipping information.

Shipping Destinations

We currently ship to customers within:

  • Contiguous United States (Lower 48 States)
  • Canada

At this time, we do not ship to Alaska, Hawaii, U.S. Territories (including Puerto Rico, Guam, U.S. Virgin Islands, American Samoa, Northern Mariana Islands, Federated States of Micronesia, Marshall Islands, and Palau), APO/FPO/DPO addresses, or other international destinations unless otherwise specified at checkout.

Order Processing

  • Orders are typically processed within 1–2 business days after payment has been successfully confirmed.
  • Orders placed on weekends or public holidays will generally be processed on the next business day.
  • During peak seasons, promotional events, or holidays, processing times may be slightly extended.

Order processing time is included in the estimated delivery time shown below.

Shipping Methods & Delivery Time

Available shipping methods may vary depending on your delivery location and will be displayed during checkout.

United States (Contiguous US / Lower 48 States)

Standard Shipping

  • Estimated delivery time: 3–10 business days

Canada

Standard Shipping

  • Estimated delivery time: 3–10 business days

The total estimated delivery time is 3–10 business days, which includes 1–2 business days for order processing and 2–8 business days for carrier transit time.

Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary due to carrier operations, weather conditions, public holidays, high shipping volumes, customs or border processing where applicable, or other circumstances outside our reasonable control.

Shipping Costs

We offer Free Standard Shipping on all orders within the Contiguous United States (Lower 48 States) and Canada, with no minimum purchase required.

If optional expedited shipping methods are made available during promotional periods, any applicable fees will be clearly displayed at checkout before you complete your order

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number, where tracking is available.

Please allow approximately 24–48 hours after dispatch for tracking information to become available or update in the carrier's system.

Shipping Delays

While we work closely with our shipping partners to ensure timely delivery, delays may occasionally occur due to circumstances outside our reasonable control, including:

  • Severe weather conditions
  • Carrier operational delays
  • Customs or border inspections where applicable
  • Public holidays
  • High shipping volumes
  • Other unforeseen transportation or logistics disruptions

If your shipment is significantly delayed, please contact our Customer Support team and we will assist you in checking the status of your order.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible.

We will make reasonable efforts to update your shipping information before the order is dispatched. However, once an order has been shipped, we may not be able to modify the delivery address.

If an order is delayed, returned, or cannot be delivered because incorrect or incomplete shipping information was provided, please contact our Customer Support team so that we can assist you with the available options.

Additional shipping charges may apply if an order needs to be reshipped due to incorrect or incomplete address information, where permitted by applicable law.

Lost or Damaged Packages

If your package appears to be lost in transit or arrives damaged, please contact us as soon as possible, preferably within 7 days of the expected delivery date or the date the package was delivered.

Please provide your order number and, for damaged packages, photographs of the package and affected product where possible.

Our Customer Support team will work with you and, where appropriate, the shipping carrier to investigate the issue and determine an appropriate resolution.

Nothing in this Shipping Policy limits any rights or remedies available to you under applicable consumer protection laws.


Carriers & Shipping Methods

We standardly ship orders using reliable major carriers including USPS, FedEx, UPS, and Canada Post. The carrier used for your order will be selected based on your delivery address and the most efficient shipping method available. Once your package is dispatched, you will receive a tracking number via email to monitor your shipment.


Contact Us

If you have any questions regarding shipping, delivery, tracking, or your order, please contact us:

Email: contact@lullabuybed.com
Website: www.lullabuybed.com

We typically respond to customer inquiries within 1–2 business days.